How It Works

Identification becomes a complete workflow.

QR is the easiest place to start, but it is only one trigger. ScanAct can resolve QR, barcode, NFC, RFID and other identifiers to the right context, action and workflow.

IDENTIFY→CAPTURE→ACT→TRACK→RESOLVE
Contextual Identification Workflow

Different identifiers. The same action engine.

What appears after the scan depends on the entity, its status, the organization and the workflow attached to it.

ID: GEN-0142Generator • Plant 2
Report FaultRequest ServiceStart InspectionView Status
01

Identify

Use QR, barcode, NFC, RFID, VIN/serial number or another supported identifier to resolve the exact asset, object, equipment or location. QR works immediately with a phone camera and no ScanAct app.

02

Capture

Capture what is happening in context — photos, dynamic forms, GPS/location, notes, timestamps, condition, measurements and other evidence.

03

Act

The user sees only the actions relevant to that context — report a problem, request service, inspect, move, check in/out, create a task or trigger a custom workflow.

04

Track

Keep status, ownership, movement, tasks, notifications, updates and complete history visible throughout the workflow.

05

Resolve

Acknowledge, assign, escalate, add corrective evidence and close the case with a complete audit trail.

One identity. A workflow that can evolve.

Start with a QR code or connect another identification method. The actions and workflow behind that identity can change without changing the underlying asset.

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AI Layer

Make every stage smarter.

AI can analyse captured evidence, classify observations, suggest actions and surface operational patterns while the core Identify → Capture → Act → Track → Resolve workflow stays intact.

IDENTIFYrecognise context+CAPTUREanalyse evidence+ACTsuggest next step+TRACKspot exceptions+RESOLVElearn from outcomes